HEVYDEVY FORUMS

I just got my preorder in, and I'm stoked. It sounds great... I love the album to death, and I play it everywhere.

With that said, my problem is that I ordered two copies and only received one. And ebay has erased all my purchases, but I have my receipt and everything.

I did state on here that I wouldn't mind only getting one copy signed... maybe it got shipped separately? I bought a CD frame and everything for it (the kind where you can put the CD/booklet on display together like when an artist wins a platinum record).

I dunno. I'm LuckyNumbrXIII on ebay. There is no urgency or anything in this problem. I'm a little worried though, my shipment didn't come with a receipt so I can't prove that I only received one.

Nothing? Nobody?

Not received my CDs yet, but I went a few times on ebay and it says I bought one, not two, even though I didn't bought them at the same time (few hours between each order). So I can't say for the moment, but I'm afraid of receiving just one, I'l tell ya tomorrow or next week, depends on French Post. (and my bank account says I bought two ebay s*cks)

I actually have the same problem
I ordered two shirts and a Ki, but only got the shirts
They're awesome and all, but i want my ki, you know >:

Well if your bank statement says you purchased two, as in the total amounts to two CDs or two shirts then maybe you can print it and send a copy of the purchase amount to the label and it can be fixed? I am no expert but that would make sense to me.

GuyOne wrote:Well if your bank statement says you purchased two, as in the total amounts to two CDs or two shirts then maybe you can print it and send a copy of the purchase amount to the label and it can be fixed? I am no expert but that would make sense to me.

Kinda hoping it could be corrected without that much hassle.

Of course I don't know what kind of set up the label has for organizing paper work. Well even scanning or photographing with your phone and e-mailing it should be enough. But again I am thinking if they don't have the proper paper work and are being "sceptical".

Personally I would do it just to save any hassle at all on either sides and just do it to be done in case you are asked for that proof of purchase anyways.

I ordered one Ki and two shirts and got the shirts.

Where do you say I should nag for my problem? Hevydevy@shaw.ca or something else?

Yep try emailing at that address, I'd say. Although last time I tried emailing (few weeks ago), it didn't work. It seemed that the inbox was full.

It, infact, seems so still.
God damn, I want my Ki!

We'll take care of everything ...sorry guys, just a little swamped with the recording right now...

All packages are gone, and have been for a while. In terms of discrepencies, I can start participating here a little more next Monday...

arrrgglll...

The Dev wrote:All packages are gone, and have been for a while.

When were the last copies shipped? I'm still waiting for mine. I think it should take about a week for a package to get here from Canada.

We trust you!

We believe in you!

having loads of exciting work to do is the best reason to be late on any schedule.

Not that it matters for now, but i also have only received 2 of my 3 copies that i pre-ordered. It'll all get sorted though, obviously, so i'm not all to bothered, especially now i've learned i'm not the only one. Must be pretty hard for a little, pretty much self-run business to manage something like this...